Prior to engaging in the sale of Aetna or Coventry Medicare products, producers must be ready to sell, which means certified, contracted, licensed in the applicable states, and appointed by Aetna in accordance with state law. Or contact the Aetna Medicare Broker Services Department at 1-86, 8am to 8pm ET. If you have any questions, please contact your local Aetna Medicare Broker Manager. The Broker Services Department will send all new agents their App Tracker username via email after they become contracted. To login, you'll use your App Tracker username, which is the same as your AWN. You can get to App Tracker through Producer World(Individual Medicare page, Reports tab, "Access Coventry Reporting"). You'll still need to access App Tracker to view reports for all Coventry Medicare business. Messaging on the website will direct you to Producer World instead. We're closing the Coventry Broker Portal website on September 1. Įven though 2017 Coventry enrollment forms reference the AWN, you must start using your NPN on all applications.Ģ018 enrollment forms will refer to NPN only. An NPN is required for all producers to receive credit. You must use your NPN on all Aetna and Coventry MA/MAPD and PDP enrollments starting September 1. We're discontinuing use of the Coventry Agents Writing Number (AWN). Starting September 1, you must use your National Producer Number (NPN) when submitting enrollment applications for Aetna and Coventry Individual Medicare products (MA/MAPD, PDP). Use your NPN on all Medicare enrollments starting September 1
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